Shepperton Care Home Named Top 20 in South East England

The Burlington on Manygate Lane has been recognised in carehome.co.uk's 2026 Top 20 Care Home Awards for the first time, based entirely on verified reviews from residents and their families.

One son whose mother lives at The Burlington wrote: "Mum's worst nightmare was the very thought of moving into a care home. Yet she has absolutely flourished at the Burlington. I can't think how it could be bettered."

The national awards, announced on 25th February, recognise the most recommended care homes across the UK. Unlike other industry awards, there's no application process or judging panel, the rankings are based purely on what families say.

Home Manager Margielyn Gonzaga said: "These reviews come from the families who visit every week, who see what we do when no one's watching. It feels incredibly personal."

Another daughter wrote: "The Burlington is like no other care home I have seen. Our mum is actually thriving since she arrived five months ago. Visiting her now is a real pleasure."

Families consistently praised the warmth of the staff and the home's atmosphere. One family member described it as having "an upbeat, positive feel where residents and visitors are welcomed and made to feel part of a big family."

The achievement comes weeks after Ms Gonzaga won the Eminent Woman of Impact Award at the Women's Community Impact Awards Dorset 2026, recognising her leadership and community engagement.

The Burlington is part of Boutique Care Homes, a family-run group which was also named a Top 20 Small Care Home Group for the third consecutive year.