Stagecoach South East drivers commended for heroic assistance to passenger in need
Stagecoach South East, part of the UK’s leading bus operator, is proud to recognise the outstanding actions of two of its drivers, Stephen Budd and Malcolm Chappell, who went above and beyond to assist a member of the public in distress.
The incident occurred recently on Bank Street in Ashford, when a gentleman collapsed unexpectedly. Malcolm Chappell was quick to respond, offering immediate assistance and calling for emergency medical services. M
eanwhile, Stephen Budd took the initiative to manage the surrounding situation, working closely with the Stagecoach control team and fellow drivers to ensure the safety of bystanders and maintain the smooth flow of local services.
Their swift, calm, and compassionate response exemplifies the very best of Stagecoach’s values and commitment to community care.
Maria Fortune, Assistant Operations Manager at Stagecoach South East said: “We’re incredibly proud of Malcolm and Steve. Their professionalism and humanity reflect the dedication and responsibility our drivers bring to their roles every day. They didn’t hesitate to step in and help when it was needed most.”
Stagecoach would like to thank Malcolm and Steve for their quick thinking, teamwork, and care. Their actions not only ensured the wellbeing of the gentleman involved but also demonstrated how vital our drivers are to the communities they serve.