Woking care home ranks among top 0.03% in the UK for end-of-life care

Princess Christian Care Centre part of the Nellsar Care Home Group, has been reaccredited with the prestigious GSF ‘Platinum’ status – a hallmark of excellence that recognises sustained high-quality end-of-life care.

Out of approximately 17,000 care homes in the UK, only 329 have achieved GSF accreditation. Within this already distinguished group, just 42 care homes have been reaccredited this year. Even more impressive, only 28 of these were awarded ‘Platinum’ status, with just five achieving a perfect 100% score during the rigorous inspection process – placing Princess Christian in an elite 0.03% of all UK care homes.

The ‘Platinum’ status is a nationally recognised benchmark of quality and for over two decades GSF has helped teams in all settings provide improved and proactive care, enabling people to live well until they die with a practical and evidence-based end-of-life care improvement programme.

Mario Taherian, General Registered Manager at Princess Christian said: "I’m incredibly proud of the team for their dedication to excellence and continuing to set new benchmarks in the industry. I believe that such recognition reflects the quality of care we deliver and also encourages us to continue doing what we’re doing by supporting individuals and their families in the latter stages of life.”

The home was first awarded ‘Platinum’ status in 2018, before earning reaccreditation in 2021, and again in 2024. The Quality Hallmark Award lasts for three years, with the next reaccreditation set for 2027. Among the 13 Nellsar homes across Kent, Surrey, and Essex, 10 have achieved GSF training, with two—Abbotsleigh and Princess Christian—proudly holding the highest ‘Platinum’ status accreditation.

Friday 27th September marks the GSF Annual Conference and Awards Ceremony which celebrates the best in health and social care and those providing excellent end-of-life care. The Princess Christian team were very proud to have been nominated for the Care Home of the Year Award and they look forward to receiving their new Platinum Hallmark plaque and certificate.

Feedback from the GSF Panel in the official report was extremely complimentary, which said: “This home should be very proud of itself. This is the third reaccreditation since original accreditation and it clearly demonstrates embracing of every aspect of the GSF Framework and an ongoing commitment to continuous improvement.”

A statement from the GSF Clinical Associate said: “This home really goes out of its way to provide excellent promotion of living well and dying well in an environment where compassion is evident at every turn. The care of the residents and team members was beyond anything I had seen during my visits as a GSF assessor; this compassion is cascaded from the top down.

“Everything within the home focuses on the resident and their happiness and the support of relatives, from the wonderfully equipped namaste room, the general décor of the home, the excellent person-centred documentation, the thoughtful presentation of the dining rooms and the food provided, right through to their beautiful memory garden.”

For more information on Princess Christian Care Centre and Nellsar, please visit https://www.nellsar.com/.

For more information on the GSF, visit https://www.goldstandardsframework.org.uk/.