Abbey Chase Nursing Home in Chertsey achieves perfect 10 out of 10 carehome.co.uk rating
Abbey Chase Nursing Home, part of CHD Living, has received a perfect 10 out of 10 rating on carehome.co.uk, recognising the experiences shared by residents and families and the home’s commitment to kind, consistent care.
Located on Bridge Road in Chertsey, Abbey Chase provides residential care, nursing care, respite care and palliative support, with specialist experience supporting people living with dementia. The home is known locally for its calm, countryside setting and for the way its team members focus on dignity, comfort and reassurance, particularly for families navigating a difficult transition into care.
Alongside long-term care, Abbey Chase also supports people leaving hospital through a step-down pathway, providing a safe period of recovery, assessment and reablement for individuals who are medically ready to leave the acute setting but still need time, clinical oversight and support to rebuild strength and confidence. This approach helps people move forward safely, supports smoother discharge planning, and can reduce the risk of avoidable readmission.
Recent carehome.co.uk reviews highlight the impact this has for families. One granddaughter of a resident wrote:
"After several bad experiences with care homes, it's such a relief to find Abbey chase for my grandmother. After an accident in hospital my grandmother unfortunately had to go into permanent residential care which has been quite difficult for us as a family to come to terms with. However, Abbey chase has made the experience and transition as smooth as possible. The entire team treat her like family and we feel confident in her care there which hasn't been the case elsewhere. She is treated with respect, love and dignity which we think is so important. They are open with communication and recommendations and have been a great help throughout our experience. My grandmother has settled in well and seems very happy with her surroundings and new extended family. We would highly recommend Abbey Chase Nursing Home. Thank you Maria, Gino and the team!"
A daughter of a resident added:
“As a family we have been told nightmare stories about care homes and were so worried about leaving our mum in one. However, Abbey Chase have been amazing! All of the management, staff, carers and even kitchen staff were so kind, caring, smiley and happy. We can't thank each and every one of them enough for the love and support they showed our 83-year-old mum and wouldn't hesitate in recommending this care home for any future resident who is in need of round the clock care. Even the food was tasty! Thank you from the bottom of our hearts for taking such good care of our beautiful little mum!”
Maria Krystyanc, Home Manager at Abbey Chase Nursing Home, said:
“To receive a perfect 10 out of 10 rating on carehome.co.uk means a great deal, because it reflects what families have experienced firsthand. Our team members work hard to make Abbey Chase feel safe, calm and caring, and to support people with dignity through every stage of life, including when someone is recovering after a hospital stay. We are grateful to every family who has taken the time to share their words, and proud of the kindness and consistency our team brings every day.”