Surrey care home praised by care regulator
A Surrey care home is delighted to have been classed as Good by the Care Quality Commission (CQC), the second highest rating possible.
The team at Anchor’s Linwoodcare home on Mercer Close in Thames Ditton were celebrating after receiving the accolade.
The CQC’s robust inspection process gives care homes a rating of Outstanding, Good, Requires Improvement, or Inadequate based on five categories. Anchor’s Linwood care home received high marks in the three categories inspected and rated.
The CQC inspectors were impressed by colleagues at Linwood who recognised resident’s individuality and encouraged them to retain their independence. Inspectors also noted that colleagues at the care home worked well together and supported residents to maintain healthy lives.
Inspectors praised how Linwood’s residents and their relatives were happy with the home and felt safe and well cared for. Additionally, relatives said colleagues were responsive to their family members’ changing needs.
Akua Buabeng, Manager of Anchor’s Linwood care home, was thrilled that the CQC had recognised the high standards and hard work of her team.
She said: “I’m really happy that the CQC has given us a Good rating. My team work incredibly hard to make sure Anchor’s Linwood care home is a great place for older people to live. Getting this kind of praise from the CQC is just the sort of recognition they deserve!”
“We’re proud of the care we provide, the meals we make with fresh seasonal ingredients and the wide variety of meaningful activities our residents enjoy. We welcome such rigorous inspections and clear ratings so older people, and their families, can judge for themselves which homes are right for them and get the standard of care they deserve.”
Resident Jeanne Coda, 79, who has lived at Linwood care home for almost two years, said: “It’s wonderful that Linwood has been praised by the CQC, but it’s really no surprise to me! The colleagues here are really caring, and they make everyone feel like we’re part of one big family! My room is lovely, and the food is so delicious.”
For more information on Anchor’s Linwood care home, please contact 0800 085 4279.